Refund & Cancellation Policy

Booking requests cost nothing until you pay. Either side can cancel a request, or an accepted booking that hasn't been paid, from the booking page at no charge. An accepted booking that isn't paid within 7 days is cancelled automatically, and a request the owner doesn't answer within 7 days is cancelled too.

Contact us to cancel. We refund the amount paid, less any printing or production costs already incurred for your creative, which we'll show you before processing.

Rent for days already displayed isn't refundable. If the site becomes unavailable or your ad isn't displayed through the owner's fault (for example, it wasn't installed on time or the structure was taken down), we refund the rent for the days lost.

Approved refunds go back to the original payment method (or bank account, for bank transfers) within 5–7 working days of approval.

We provide rental of outdoor advertising space; no physical goods are shipped. The service is delivered when your creative is installed on the booked site by the start date. The owner uploads installation photos to your booking page as proof of display, and the booking runs for the dates in your agreement.

To cancel or ask for a refund, message the owner and us from your booking page, or reach us through the contact page.